Medical Device UI/UX Design and Use-Case Definition

A medical device can work perfectly on the bench and still fall short in use. Clinicians are rushed, patients are stressed, gloves are slippery, and lighting is poor. Good medical device design starts by defining exactly who will use the device, where, and how, then designing the interface around those real use cases. SGW defines use cases and designs the user interface and experience for Class I and Class II medical devices. We map users, tasks, and use environments, then design controls, displays, indicators, ergonomics, and feedback so the device is clear and intuitive. Looks-like and works-like prototypes let users try the design early, and what we learn goes straight back into the design and into your risk analysis. For Smart Step Surgical, we took SurgiStep, a height-adjustable stool for surgeons, from early concept to a manufacturable Class I medical device. The use case shaped the design: a stable, finely adjustable platform that improves on stacked step stools when surgical staff of different heights work together over a patient.